Terms of Service

1. Agreement to Terms

By accessing and using the Lumactrasf website (lumactrasf.com) and our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our website and services.

2. Company Information

Lumactrasf is a Malaysian company specializing in professional graphic tablets and related services. Our registered address is:

3. Services Provided

Lumactrasf provides the following services:

• Sale of professional graphic tablets and accessories
• Technical support and consultation services
• Training programs for graphic tablet users
• Maintenance and repair services
• Enterprise solutions for businesses and organizations
• Educational support for institutions

4. Website Use

Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Lumactrasf or its licensors and is protected by Malaysian and international copyright laws.

5. Product Information and Pricing

We strive to provide accurate product information and pricing on our website. However:

• Product specifications may change without notice due to manufacturer updates
• Prices are subject to change without prior notice
• We reserve the right to correct any errors in pricing or product information
• Product availability may vary and is subject to confirmation
• All prices are quoted in Malaysian Ringgit (MYR) unless otherwise specified

6. Orders and Payment

Order Process

When you place an order with us:

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Order confirmation will be sent via email
• Payment must be received before order processing

Payment Terms

Payment terms for our services:

• Payment is due upon receipt of invoice unless otherwise agreed
• Late payment charges may apply for overdue accounts
• We accept various payment methods as specified during order process
• All transactions are processed securely

7. Delivery and Risk of Loss

For product deliveries:

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to customer upon delivery
• Customer is responsible for providing accurate delivery information
• Additional charges may apply for special delivery requirements
• We are not liable for delays caused by circumstances beyond our control

8. Warranties and Returns

Product Warranties

All graphic tablets come with manufacturer warranties. We also provide:

• Extended warranty options for certain products
• Professional support and maintenance services
• Genuine replacement parts and accessories

Return Policy

Returns are subject to the following conditions:

• Products must be returned within the specified return period
• Items must be in original condition with all packaging
• Return authorization must be obtained before returning products
• Customer may be responsible for return shipping costs
• Refunds will be processed after inspection of returned items

9. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the value of the product or service purchased
• We are not liable for indirect, consequential, or punitive damages
• We do not warrant that our website will be error-free or uninterrupted
• Your use of our website and services is at your own risk
• Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you

10. Indemnification

You agree to indemnify and hold harmless Lumactrasf, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our website or services
• Your violation of these Terms of Service
• Your violation of any rights of another person or entity
• Any content you submit or transmit through our website

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website and services.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the Malaysian courts.

13. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

14. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: